Privacy Policy

1. Overview

This policy describes what information SellerRecon ("we", "us") collects, why, and how it is handled. We collect the minimum needed to operate a price-tracking service — we do not sell personal data, run third-party advertising, or share your data except with the service providers listed below.

2. Information We Collect

• Account information: your name, email address, and a hashed password (we never store passwords in readable form).
• Product data: the Amazon ASINs you choose to track, your alert configurations, and the price history we collect for them.
• Billing status: your plan, subscription status, and Stripe customer reference. We never see or store your card number — payment details go directly to Stripe, our payment processor.
• Technical logs: standard server logs (IP address, request timestamps) used for security, rate limiting, and debugging, retained for a limited period.

3. How We Use It

• To operate the Service: syncing prices, generating reports, and sending the alerts you configure.
• To send transactional email (welcome, trial status, price alerts, billing notices) via our email provider. You can manage notification preferences in Settings.
• To process payments and manage subscriptions through Stripe.
• To protect the Service from abuse.

4. Service Providers

Your data is processed by the following infrastructure providers, each bound by their own security and privacy commitments:

• Stripe — payment processing
• MongoDB Atlas — database hosting
• Railway — application hosting
• Vercel — website hosting
• Cloudflare — DNS and network security
• Resend — transactional email delivery

5. Cookies and Local Storage

We use browser storage for authentication tokens that keep you signed in. We do not use advertising or cross-site tracking cookies.

6. Data Retention and Deletion

Account data is retained while your account is active. If your trial ends or your subscription lapses, your data is kept so you can resume later. To permanently delete your account and associated data, email support@sellerrecon.com — we will complete the deletion within 30 days, except for records we must keep for legal or accounting purposes (e.g., invoices).

7. Your Rights

You can access and update your name, email, and notification settings at any time from your account. You may request a copy of your data, or its deletion, by contacting us. If you are in a jurisdiction with specific data-protection rights (such as the EU/UK GDPR or the CCPA), we will honor requests consistent with those laws.

8. Security

All traffic is encrypted in transit (HTTPS/TLS). Passwords are hashed with an industry-standard algorithm. Access to production systems is restricted. No system is perfectly secure; if we become aware of a breach affecting your data, we will notify you promptly.

9. Children

The Service is for business use and not directed at children under 16; we do not knowingly collect their data.

10. Changes

We may update this policy as the Service evolves. Material changes will be announced by email or in-app notice before taking effect.

11. Contact

Privacy questions or requests: support@sellerrecon.com.