Refund Policy

Try Before You Pay

Every new SellerRecon account starts with a 7-day free trial of the Pro plan, no credit card required. The trial exists so you can fully evaluate the Service — tracked products, price syncs, alerts, and reports — before paying anything.

Cancelling a Subscription

You can cancel any subscription at any time from your account settings. When you cancel:

• You keep full access to your plan until the end of the period you've already paid for;
• No further charges are made;
• Your account then moves to the Starter feature set, and your data is retained.

Refunds

• Monthly plans: payments are non-refundable. Cancel before your renewal date to avoid the next charge.
• Annual plans: if the Service isn't working out, contact us within 14 days of your initial annual purchase for a full refund. After 14 days, annual payments are non-refundable, but you can cancel future renewals at any time.
• Billing errors: duplicate charges or charges made in error are always refunded in full — just let us know.

How to Request a Refund

Email support@sellerrecon.com from your account email with the subject "Refund request". We respond within 2 business days, and approved refunds are returned to your original payment method (processing by your bank typically takes 5–10 business days).

Questions

Unsure whether your situation qualifies? Ask — support@sellerrecon.com. We'd rather refund a charge than keep an unhappy customer.